Thaamir Moerat Thaamir Moerat, started his sales career as a Tele-Sales agent with no experience and after month 1, he was the agent of the month, month 2, broke the record with 300 sales averaging 15 a day at a premium of R55 per sale. Cold calling, referral based sales! He was immediately promoted to Team leader and managed a team of 12 agents averaging 1.2 sales per hour daily. That is 8-10 sales per agent per day. An opportunity arose in the call centre at an international online gaming company as an inbound entertainment executive dealing with customer queries worldwide. After 2 months in the call centre, he took the initiative to start prospecting and calling clients to get them spending more. As the company had no outbound department, he was the only one doing so. He saw the need for an entire department and “pitched” the call centre head to let him recruit a team and start a department from scratch. He gave Thaamir Moerat 1 month to prove to him why. That month he met and exceeded all sales and inventory targets and his request was granted. 1 month later he had a team of 12-14 agents running 24/7 calling the world and converting players at a rate of 14 per agent per shift. He quickly developed a reputation as Mr Sales, often working 18 hour shifts 7 days a week. During this period, he compiled, formatted and edited the training manual Tele-marketing (The Entertainer’s approach) A training manual based on selling telephonically in an entertaining manner. He made his move to online media when the media buyers were struggling to close deals. It was the next logical step as media buying was all about negotiating deals, negotiating, the brother of “selling”. He managed the new media team with great success until his move back to call centre sales as a contracted sales management specialist at a leading 1000 seater call centre company in Cape Town.